RETURNS & REFUNDS

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Return Policy

If you have a merchandise receipt or packing slip and are within 180 days of purchase, we will refund the full purchase price to your original form of payment, with a few exceptions listed below.

Can't find your receipt or packing slip?

 

For returns without a merchandise receipt or packing slip, or after 180 days from purchase, we will refund the lowest sale price offered in the last 60 days.

Return policy exceptions

 

Special occasion dresses may be returned with receipt within 45 days of purchase. Dresses must be in original condition, with all tags attached. No refunds after 45 days.Fine jewelry, mattress and rug returns will be accepted within 90 days of purchase with a receipt or packing slip. No refunds after 90 days.

What Goes Around Comes Around items are final sale. Although we try to select only the best vintage products, your What Goes Around Comes Around item may have irregularities and imperfections due to normal wear and tear. There are no returns or exchanges on your purchase in-store and online.

Please call Customer Service at +86-15005367956to arrange pick-up of such items.

To return item(s) purchased online by mail, please follow the three steps below:

· Step 1: On your packing slip, please indicate the appropriate reason for your return beside the item description.

· Step 2: Securely package the slip, your item and appropriate packing materials.* *

· Step 3: Please send your UCLARIS.com return to:

UCLARIS SHOP
1101 XUANWU STREET,WEIFANG CITY,SHANDONG,P.R. OF CHINA.

261041

Tel:+86-15005367956

We strongly recommend that you ship your package via Fedex or EMS insured services, so your shipment may be tracked to its final destination

UCLARIS will refund shipping and handling costs for returns only if: 1) your return contains defective merchandise or merchandise that was damaged during the initial shipping process; or 2) UCLARIS.com fulfillment is at fault due to shipping and/or handling error(s).

*UCLARIS cannot accept any merchandise that is damaged in shipment due to improper packing, so please repackage all items properly.

Paypal Returns

To refund the full purchase price to your PayPal account, all in-store PayPal returns must include the order confirmation email or packing slip and occur within 180 days of date of purchase. For in-store PayPal returns without an order confirmation email or packing slip or occur more than 180 days after date of purchase, we will refund the lowest sale price offered in the last 60 days as a credit to your UCLARIS Rewards credit card.

Refunds

Most credits are posted to your personal credit card within 15 business days from the time that your returned merchandise is received. For more information, visit our FAQ page. If you have not received your credit after the allotted 15 business days, please call Customer Service at
+86-15005367956.